Welcome to Webzela (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website (webzela.com) and services. By accessing or using our website or services, you agree to be bound by these Terms.

1. Services

Webzela provides web development services, including but not limited to:

  • WordPress website development
  • Shopify store development
  • Website design and customization
  • Maintenance and support

All services are subject to agreement, scope, and timelines defined in individual client contracts or proposals.

2. Client Responsibilities

By engaging with our services, you agree to:

  • Provide accurate and complete information
  • Supply all required content (text, images, branding) on time
  • Ensure you have rights to use any materials you provide
  • Respond to communication in a timely manner

Delays in client response may result in project delays.

3. Payments and Pricing

  • All prices are agreed upon before the start of the project
  • A deposit (typically 30%–50%) is required before work begins
  • Remaining balance must be paid before final delivery or launch
  • Payments are non-refundable unless otherwise agreed in writing

Failure to complete payment may result in suspension of services.

4. Revisions and Changes

  • A limited number of revisions may be included depending on the project scope
  • Additional revisions or major changes outside the agreed scope may incur extra charges

5. Project Timelines

We strive to complete projects within agreed timelines. However:

  • Timelines may vary depending on project complexity
  • Delays caused by the client (e.g., late content submission) are not our responsibility

6. Intellectual Property

  • Upon full payment, the final website design and content become the client’s property
  • We reserve the right to showcase completed projects in our portfolio
  • Any third-party assets (themes, plugins, images) remain subject to their respective licenses

7. Third-Party Tools and Services

We may use third-party tools such as:

  • WordPress plugins
  • Shopify apps
  • Hosting providers

We are not responsible for issues caused by third-party services, including outages, updates, or compatibility problems.

8. Limitation of Liability

Webzela shall not be held liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, revenue, or business
  • Website downtime caused by external factors

Our total liability shall not exceed the amount paid for the services.

9. Termination

We reserve the right to terminate or suspend services if:

  • Terms are violated
  • Payments are not made
  • Misuse or abusive behavior occurs

Clients may also terminate services, but fees paid are non-refundable unless otherwise agreed.

10. Confidentiality

We respect your privacy and agree to keep your business information confidential. We will not share sensitive information without your consent unless required by law.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of:

  • Canada
  • Pakistan

Depending on the applicable jurisdiction of the client agreement.

12. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our services implies acceptance of the updated Terms.

13. Contact Information

If you have any questions regarding these Terms, please contact us:

Webzela
📍 Address:

  • 14 Middlecote Dr, Ajax, ON L1T 0A9, Canada
  • Mountain View Technology Park, Quetta, Pakistan

📞 Phone: +92 344 3720296
📧 Email: contact@webzela.com